Write to us
Contact customer care within 30 days and include the order number.
Customer care
Ceramics, shipped with care.
Double-boxed in the studio, tracked across Europe and 30 days to decide — with a full replacement promise against breakage.
From our studio to your door.
DestinationEstimated timeService
Lithuania1–3 working daysCourier / parcel terminal
Baltic states2–5 working daysTracked courier
European Union4–8 working daysTracked courier
A simple change of mind.
Pack it safely
Return the unused item with its original packaging and all included parts.
Send & track
Use the supplied return instructions and keep the tracking receipt.
Receive refund
After inspection, the refund is issued to the original payment method.
03 / Important details
Delivery made straightforward.
In-stock orders are dispatched within 48 hours. Delivery in Lithuania is free over €75. You may return unused products in their original condition within 30 days.
Estimated delivery
- Lithuania: 1–3 working days
- Baltic states: 2–5 working days
- European Union: 4–8 working days
Still unsure?
Tell us the product and destination. A person will confirm the most accurate option.
Ask customer care ↗